Privacy Policy

Cookies

Please note that cookies cannot harm your computer. Queens Hotel (Portsmouth) LTD Limited do not store personal information such as credit card details within cookies, but we do use cookies to help improve your experience on our website. Cookies are small files that many web sites transfer to your computer when browsing the web, if you continue without changing your cookie settings we’ll assume that you are happy to receive them. Queens Hotel (Portsmouth) LTD Limited reserves the right to make changes to our Cookie Policy.

GDPR and your Data

Here at Queens Hotel (Portsmouth) LTD Limited we are constantly striving to provide quality and valued services to all our customers. As a company we are working hard to make elements of our business and website as user-friendly as possible, this includes addressing new data regulations (including GDPR) and improving safety and security.Queens Hotel (Portsmouth) LTD Limited understand the importance of privacy, your data belongs to you which means you have the right to be forgotten. We aim to give you more control over your information, and put measures in place to keep your information secure. As a company we are always improving our products and services to give you (our valued customers) the best possible user experience. We do keep data in our system until it is no longer relevant, but you can request we remove it at any time.

Tidio

This website is using Tidio, a chat platform that connects users with the customer support of The Queens Hotel. We are collecting email addresses only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.
The Queens Hotel is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

COVID-19 Update

We are working very hard here at The Queens Hotel to ensure the safety of our staff and guests and we have completed a risk assessment in line with the latest Covid advice.