Queens Hotel team receives life-saving training

Team members working across all areas of The Queens Hotel have received life-saving training so they know what to do in a real-life emergency.

The training was organised by Lara Hardwick via SADS UK who recently presented the Queens with a defibrillator. She was inspired to raise funds for the life-saving piece of equipment after her father Alan, a fit and healthy 67-year-old, had a cardiac arrest back in April 2022, when he was jogging in Southsea.

Survival rate

Lara explained: “Just 10.8% of people who experience a cardiac arrest outside of hospital survive. Taking 5 minutes out of your day to learn CPR from this easy link could help increase that number.

“Figures published by London Ambulance  Service also show that when a Public Access Defibrillator (PAD) was used by a bystander and at least one shock was delivered to patients, the survival rate was more than five times higher (57%).”

Life saving kit

Queens Hotel General Manager, Paul Playford, said :”We were delighted when Lara arranged for the defibrillator to be based at the Queens and this life-saving training will ensure that team members from across the hotel feel confident to use the equipment in an emergency situation.

“Our location close to the seafront and on a main route into Southsea means we are well placed to offer help, should the need arise. Our guests can also feel secure in the knowledge that we have this life-saving kit to hand.”

Pictured left to right: Head of Breakfast, James; Restaurant manager, Alfredo; General Manager, Paul, and Events Co-ordinator, Irene with Housekeeping Supervisor, Belen, in the foreground. 

Related articles: Defibrillator now installed at The Queens Hotel

Paul Playford has recently been announced as the General Manager of the Queens Hotel, Portsmouth. Paul has gained a wealth of experience working in hospitality at major venues across Hampshire.

A former City of Portsmouth Boys School pupil, Paul began his career with major hotel brands Marriott and Hilton. There, he learned the ropes and worked his way up in the kitchen. He then became Sous Chef at the Solent Hotel in Whiteley. From 2006, he was Head Chef at the Royal Beach Hotel.

Queens Hotel Managing Director, Farid Yeganeh, said: ” I have known Paul for many years. I welcome his hands-on experience, attention to detail and ability to lead a team.

“He joins the Queens Hotel as we open our re-designed garden and continue our refurbishment programme.”

Paul Playford’s aims

Looking ahead, Paul said he is keen to ensure a consistent standard of service for guests and visitors to enjoy.

“My aim is to take the Queens Hotel to the next stage of her journey. I want to ensure she is a vibrant hotel delivering a good quality service. A happy team means guests will receive the best service and enjoy a relaxed and welcoming atmosphere.

“We have a unique offering. We are an independently owned hotel in a beautiful, characterful building and we want to be recognised as offering a really good, four-star experience,” he said.

About the Queens Hotel

The Queens was one of the first hotels in Southsea. She has been the place families have chosen to celebrate for more than 150 years. Since 2017, £5.2m has been invested in the hotel and it is an on-going project with future plans, including the creation of a spa.

Seen as being at the heart of Southsea, this summer the Queens Hotel will sponsor the massively popular Southsea Food Festival. We will also be announcing a new partnership with Portsmouth Pride.

We were delighted to be the recipients of the Freedom of the City. This was in recognition of the work we did to support our community during the first lockdown, when we cooked hundreds of meals for vulnerable people. To learn more, please click here.