Hotels bring together a wide range of roles, each contributing to the overall guest experience. Whether you’re looking for your first job in hospitality or thinking about a new direction, it helps to understand what each department does and where you might fit best.
Front of House roles, such as receptionists and concierge staff, are the welcoming face of the hotel. These roles suit people who enjoy guest interaction, problem solving and making great first impressions.
Food and Beverage roles include restaurant service, bar work, breakfast shifts and event catering. These jobs are ideal for those who enjoy fast-paced environments, teamwork and the satisfaction of delivering memorable dining experiences.
Housekeeping plays a vital part in maintaining the comfort and cleanliness of the hotel. This is a key operational role suited to individuals who take pride in attention to detail and consistency.
Events and Conferences require staff who can support functions, meetings and celebrations. These roles often appeal to those who enjoy variety, organisation and working as part of a wider team to deliver special occasions.
Behind the scenes, administrative and managerial positions help coordinate operations, staff, finance and planning. These roles offer clear progression pathways for those who want to build a long-term hospitality career.
Whatever your strengths – whether you prefer guest-facing roles or operational work – there is almost always a role within hospitality that matches your personality and ambitions.
If you’re thinking about a career in hospitality, pop in and say hello – a quick chat could be the start of something great.
14th January 2026
Whether you’re here for a season or looking to build a lasting career, you’ll find the encouragement and opportunity to thrive at The Queens.